Senses Electronics: E-waste Policy

Senses Electronics-E-waste program:

At Senses Electronics., we believe that it is our responsibility to ensure that we do business in such a manner that it enriches our environment and planet. That’s why we make sure that we deliver innovative and eco-friendly products to our consumers. We are committed to product stewardship through the life cycle of our electronics, and ensure compliance with E-waste rules in India.

About E-waste

E-waste has been defined as “waste electrical and electronic equipment, whole/in part or rejects from their manufacturing and repair process, which are intended to be discarded.” In other words, E-waste or Waste Electrical and Electronic Equipment is the term used to describe old, end-of-life or discarded appliances using electricity. With the increase in usage and dependence on electrical and electronic gadgets such as washing machines, refrigerators, air conditioners etc. there has been increase in E-waste generation in large quantities. A UN report estimates that the world wide generation of E-waste is around 30 to 50 Million tonne per annum. E-waste generally consists of those substances which are hazardous for environment and can seriously affect the health of the human beings.

Benefits of recycling of old electronic products/why recycle?

Saves Natural Resources:

There is a need to encourage recycling of all useful and valuable material from E-waste so as to conserve the ever depleting natural resources. Recycling end-of-life products is vital if we are to save resources and minimize waste.

Reduces Environmental Pollution:

Scientific disposal of E-waste reduces the environment pollution. Moreover, making products from recycled materials creates less air and water pollution than making products from virgin materials.

Alternate Resource:

With virgin resources facing rapid depletion, E-waste can be a good alternate resource since it contains many valuable and recoverable materials such as aluminum, copper, gold, silver and ferrous materials.

Negative consequences of disposal of product in an unscientific manner

Health Risks:

E-waste-connected health risks may result from direct contact with harmful materials such as lead, cadmium, chromium, brominated flame retardants or polychlorinated biphenyls (PCBs), from inhalation of toxic fumes, as well as from accumulation of chemicals in soil, water and food.

Children Are Vulnerable:

Children require more specific protection from E-waste exposure. As they are still growing, their air, water and food intake is more as compared to adults- and with that the risk of hazardous chemical absorption. Moreover, it may cause an irreversible damage to their central nervous system, immune system, reproductive and digestive system.

Environmental Degradation:

Oil and gases which are present in E-waste such as compressor and CRT causes environmental pollution. Burning of rubber and plastic in open area causes air pollution.

Accidental breakage/damage of electronics & E-waste:

Accidental breakage and damage of electronics and E-waste can pose a threat to the environment. As long as the toxic components in electronics are enclosed within the original manufacturer’s designed outer-shell of the gadget, they don’t pose much of a danger as they have been engineered to contain any such effects. However, accidental breakage or damage of such electronics or E-waste can lead to toxic elements leaking and contaminating their immediate environment. Damage to the environment due to accidental breakage of E-waste is a major concern in informal E-waste disposal and recycling facilities, so consumers need to ensure that they dispose their E-waste only at authorized E-waste recycler.

Brief about E-waste (Management) rules 2016

The E-waste (Management) Rules, 2016 have been notified with primary objective to channelize the E-waste generated in the country for environmentally sound recycling which is largely controlled by the un-organized sector who are adopting crude practices that results into higher pollution and less recovery, thereby causing wastages of precious resources and damage to environment.

Guidelines for customers on the disposal of end-of-life products

The appliance’s packaging material is recyclable. Your appliance also contains recyclable matter which is marked with the label. Do not mix it with the waste.

How to drop off products at our collection point?

Here are the steps you need to follow when dropping off your electronics item at our Collection Point:

Pack the electronics item in light packaging, so that the device is secured inside safely.

Identify the Collection Point in your state through customer care.

Take the packaged product to the Collection point.

At the Collection Point, you will be provided with a form. Please fill in the necessary details.

Now submit the product package along with the filled up form at the Collection Point.

This way, the appliance recycling organised by Greeniva Recycler will be done under best possible conditions, in compliance with E-waste Management and Handling Rules on Waste Electrical and Electronic Equipment. We thank you for fulfilling your responsibility towards environment.

Greeniva Recycler - As part of this partnership with Greeniva Recycler, the company will ensure environmentally sound management of electronics that have reached their end of life phase. Greeniva Recycler has obtained all the necessary authorizations from the appropriate governmental agencies for their processing facilities. Greeniva Recycler ensures proper recycling and disposal of e-waste. This helps us protect the environment from any hazardous consequences, which would be otherwise caused by the inappropriate waste management of e-waste.

Do’s & don’ts for customers:

Do’s:

Always look for information on the catalogue with your product for end-of-life equipment handling.

Ensure that only Greeniva Recycler repair and handle your electronic products.

Always call Local Greeniva Recycler to dispose products that have reached end-of life.

Always drop your used electronic products, batteries or any accessories when they reach the end of their life at your nearest Greeniva Recycler Call Centre.

Wherever possible or as instructed, separate the packaging material according to responsible waste disposal options and sorting for recycling.

Always disconnect the battery from product, and ensure any glass surface is protected against breakage.

Don’ts:

Do not dismantle your electronic products on your own.

Do not throw electronics in bins having “Do Not Dispose” sign.

Do not give E-waste to informal and unorganized sectors like Local Scrap Dealer/ Rag Pickers./li>

Do not dispose your product in garbage bins along with municipal waste that ultimately reaches landfills.

FAQ's

Do consumers have to pay for getting their electronics recycled?

Consumers do not have to pay any fee for recycling of Senses Electronics. Product/used in India.

Is there any monetary benefit/discount linked to this take-back and recycling program?

As of now there is no monetary benefit/discount linked to this program, however one can check for latest discounts/offers for exchange at your nearest Senses Electronics Branch. The main benefit of this program is cleaner, safer and greener environment.

Which Senses Electronics. Product can be recycled through this initiative?

Currently the initiative covers pick up of e-waste related to only Hard Drives, Electric and Electronic Equipments.

Do consumers have to pay to get their Senses Electronics. Product disposed?

Consumers do not have to pay for safe disposal of their appliances through Senses Electronics. Authorized recyclers.

Can we dispose any old product through Senses Electronics. authorized recyclers/agents?

No. You can dispose only Senses Electronics Product through our recyclers/agents.

Is it possible to dispose of the products from anywhere in India, and how much time will it take?

Yes it is possible and it will take about 5- 10 days to get the products picked by our authorized recyclers from the time of the first call made to call center.

In case of any queries regarding the proper disposal and/or recycling of electronics, consumers can contact the helpdesk (Toll free) at: 1800-102-4919        Email: [email protected]

Producer Awareness & Allied Initiatives:

Each and every customer is advise and creates awareness about how can be handled the electronic goods and channelized it to be approved e-waste recycler as per E-waste Management Rule 2016. Lack of awareness among various stakeholders about the ill effects of the end- of-life products (E-waste), is the major concern in our country. For reducing the adverse impact on environment and health we need to initiate sustainable mechanism to create awareness among the stakeholders.

Senses Electronics. will launch awareness program on environmental hazardous of Electronic Waste under EPR Plan implementation. We are planning to provide financial support for conducting various awareness programs by Academic Institutions Industry Associations and Professional Organizations for organizing workshop/ seminars for schools/ college / resident/ welfare association (RWAs) / Bulk Consumers / Regulatory Bodies, Media Engagement etc. So that they can provide information regarding buy back program system of Senses Electronics. and making campaign material for wide circulation on effect associate with e-waste.

An e-waste awareness manual can be provided to customers for handling e-waste with proper guidelines as per e-waste management handling rules 2016.

Seminars/Workshops:

We will conduct region wise awareness programme and workshops at specific period of time and invite various stakeholders, School, College, Institutions, Retailers, Dealers, Bulk Consumers, etc to attend the same and we are spread awareness about the hazardous content contains the electronics goods. We will also educate our Stakeholders, School, College, Institutions, Retailers, Dealers and Bulk Consumers about benefits of the recycling of electronics goods. We are planning for conducting seminar/workshops once in a year in metro cities/ small cities/urban areas/ north-east states.

Training:

At the time of sales of the electronic goods, the customers are provide training about how to use that electronics goods and at the end of the life of each products, it should be disposed as per e-waste management rules and should not be left in open environment.

Advertisement:

We will spread awareness by all means of social media like Facebook, etc. and will provide advertisements through inserting pamphlets & booklets inside the newspapers so that each and every citizen of India would be aware about how to handle the E-waste.

Logos:

While packaging the product, we ensure that there will be a e-waste recycling logos on the packed product.

User Guide/ Booklet/ Brochures:

It will provide the consumers for handling E-waste as far as collection and recycling arrangements with proper guidelines as per E-waste Management Rule 2016.

Summary of Awareness Program:

Particulars	Details
Seminars/Workshops	Once in a Year
Training	Once in a six Month
Advertisements	Once in a six Month
Logos	On Packaging of Every Product
User Guide/ Booklets/ Brochures	Inside every packed product

E-waste Channelization Flow Chart

Whether all states covered?

We will cover all states in India.

Specific Collection Schemes (Buyback, Exchange, DRS, etc.);

Buyback:

We will have a mechanism of incentivizing customer wants to return their end of life products (e-waste), whereby any of our consumers wants to discard their products. They call on our E-waste helpdesk. Once any call received by our e-waste helpdesk. Our team directly calls them and makes and agreement to collect the end of life products from their door steps and depending upon life of product. We do incentive our customer.

DRS:

We are not planning yet to implement DRS for our customer we will intimate to Central Pollution Control Board once we will finalized the same.

Exchange:

Exchange facility offer of every customer we will give the some discount (its depend on quality of the old products) for exchange their old products with new products so that customer can take benefits of these scheme and we can easily get all products placed in the market at the end of the life and same will be channelized to recycler for recycling purpose.

Coupons:

We will also offer coupons for our old customers and they can take benefits of the coupons. These coupons can be discounts of specific amount or can be gifts to the customers.

New Product:

After sales, we will regularly offer our customer about the new product availability and offer our customer to exchange their old products.

Extended Producer Responsibility Plan

Brief on General scheme of collections

We have partner with Greeniva Recycler Pvt. Ltd. registered with Uttar Pradesh Pollution Control Board for management recycle and disposal of all e-waste.

As per a part of agreement Greeniva Recycler Pvt. Ltd. will collect all our e-waste generated from PAN India and dispose the same at their plant at G-284, M.G Road, Industrial Area, Hapur- 245105, Uttar Pradesh.

Greeniva Recycler, our e-waste management partner is having all authorization related e-waste recycling from UPCB/CPCB and having all connects related to Air/Water/Hazardous waste. They have capacity of 1500 MT per annum.

Keeping in view our sales volume and generation of e-waste as per our future e-waste target and our expansion plan we have decided to follow these mechanisms in our organization for collection e-waste

As per our agreement with Greeniva’s Recycler, is any customer wants to hand over their products they can reach or call our e-waste recycling partners toll free number 1800-102-4919. Our representatives explain them about process of disposals and make them aware about nearest drop point available to drop the e-waste and also give information about incentive we will offer to them against their end of life products. If any customer wants to handover the material from their door steps we do send either our logistics team or Greeniva Recycler team to collect the items and channelized the same to our e-waste partner plant for final processing.

In case of any queries regarding the proper disposal and/or recycling of electronics, consumers can contact the helpdesk (Toll free) at : Toll Free No: 1800-102-4919 or Email at: [email protected]
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S.No	State	Collection Centre Address	Toll Free Nos
1	Punjab	Greeniva Recycler Pvt. Ltd., Plot no.62E, jhaj Garh, pataka market, near VRI Logistics, Amritsar, Punjab 143001	1800-102-4919
2	Haryana	Greeniva Recycler Pvt. Ltd., Killa no 9/2/2, near IFFCO Chowk, near toyota body shop, Gurgaon 122001	1800-102-4919
3	Haryana	GREENIVA RECYCLER PVT.LTD.,OPP-VATIKA GARDEN ,SECTOR-17/18,DEVIDING ROAD , NEAR BAJAJ SAI AUTO,GURGAON,HARYANA-122001	1800-102-4919
4	Himachal Pradesh	Greeniva Recycler Pvt. Ltd., Lavana swaraj Majra, opp cadila health care, baddi 173205	1800-102-4919
5	J & K	Greeniva Recycler Pvt. Ltd., Parmandal mode shiva market, J&K 180010	1800-102-4919
6	Gujarat	Greeniva Recycler Pvt. Ltd., Plot no. 1 & 2 ashwamegh ind estate, opp changodar bus stand, rajkot highway, ahmedabad 382210	1800-102-4919
7	Karnataka	Greeniva Recycler Pvt. Ltd., Plot no 5-C peenya 1st Phase, Peenya industrial area Banglore 560058	1800-102-4919
8	Maharastra	Greeniva Recycler Pvt. Ltd., Survey no.41 Saswad road Badhe Launs Near Sliver Star Hall Hotel, Kondhwa Buruk, Pune 411048	1800-102-4919
9	Uttarakhand	Greeniva Recycler Pvt. Ltd., Khasra no 2353 & 2357, Arcadia Grant Near Mobhewala Industrial Dehradun 248001	1800-102-4919
10	Uttar Pradesh	Greeniva Recycler Pvt. Ltd., C14 Transport Nagar Phase 2, Lucknow 226012	1800-102-4919
11	Rajasthan	Greeniva Recycler Pvt. Ltd., 1070, bhankrot kalan ajmer road, Near Bhanrota Police station, Jaipur 302026	1800-102-4919
12	Rajasthan	GREENIVA RECYCLER PVT.LTD.,KUNDAN MARKET,1ST FLOOR, MAIN BHIWADI ROAD, DISTRICT ALWAR, BHIWADI,RAJASTHAN-301019	1800-102-4919
13	Madhya Pradesh	Greeniva Recycler Pvt. Ltd., New avantika bai nagar, transport nagar, kokta , Bhopal 462021	1800-102-4919
14	Bihar	Greeniva Recycler Pvt. Ltd., Karmalli Chack Opp Patna bar & restaurant, near didarganj Plaza, Patna 800009	1800-102-4919
15	Jharkhand	Greeniva Recycler Pvt. Ltd., H B Road, getlatu(Kedal), Near Goutam Green city, Ranchi 834009	1800-102-4919
16	West Bangal	Greeniva Recycler Pvt. Ltd., Agarpara Jute Mills Ltd. 93F BT Road , Agarpara Jute Mills, Kolkata 700058	1800-102-4919
17	West Bangal	GREENIVA RECYCLER PVT.LTD., 110/1/A, B.T.ROAD, OPPOSITE I.S.I (INDIAN STATISTICAL INSTITUTE), NEAR SUBHASHPALLI, KOLKATTA-700108	1800-102-4919
18	Oddisha	Greeniva Recycler Pvt. Ltd., Plot No. 500 Nakhara, NH- 5 Opp. Lakheswa, Dist- Khurda, P.S- Balianta, Bhubneshwar 752101	1800-102-4919
19	Chattisgarh	Greeniva Recycler Pvt. Ltd., Beside Ahemad ji Petrol pump, Raipur 492009	1800-102-4919
20	Andhra Pradesh	Greeniva Recycler Pvt. Ltd., Plot no. 177, Road no. 32, IDA Jeedimetla, behide TS RTC bus depot, JEE dimetla, Hyderabad 500055	1800-102-4919
21	Kerala	Greeniva Recycler Pvt. Ltd., Priya Bavan, Trivendrum 695009	1800-102-4919
22	Taminladu	Greeniva Recycler Pvt. Ltd., No. 608 Soundra Pandiyan Nagar, Near Ajan Bustand, Thirvottiyur, chennai 600019	1800-102-4919
23	Sikkim	Greeniva Recycler Pvt. Ltd., Pakyong, Saramsa road, Mohalla, Tambutar, P.S & P.O Ranipool, Gangtok 7371019	1800-102-4919
24	Arunachal Pradesh	Greeniva Recycler Pvt. Ltd., E sector, Shiv Mandir Road, NR.R.C.M. Business Centre, Naharlagun, Itanagar 791110	1800-102-4919
25	Assam	Greeniva Recycler Pvt. Ltd., Nr. Bhramhaputra Coach Builder, NH 37 Garchuck Charali, Guwahati 781035	1800-102-4919
26	Meghalaya	Greeniva Recycler Pvt. Ltd., Opp. arya samaj samaj, bhutia market, G.S Road, Shillong 793002	1800-102-4919
27	Nagaland	Greeniva Recycler Pvt. Ltd., City Tower near Axis Bank Jakahalu buliding , dhimapur Nagaland 797112	1800-102-4919
28	Manipur	Greeniva Recycler Pvt. Ltd., next to vastu decora main road NH 2 ground floor, mamta saree centre, Imphal 795002	1800-102-4919
29	Mizoram	Greeniva Recycler Pvt. Ltd., Y4 bawngkawn chhimveng, opp directorable of transport, ramlung road, Aizawl 796001	1800-102-4919
30	Tripura	Greeniva Recycler Pvt. Ltd., champamura near tulakuna, chowmohani, by pass, old agartala Agartala 799008	1800-102-4919
31	Delhi	Greeniva Recycler Pvt. Ltd., B 19 Okhla industrial area, Phase 1, new delhi 110020	1800-102-4919
32	Delhi	GREENIVA RECYCLER PVT.LTD., KHASRA NO-122/6/1,2ND FLOOR MAIN 100FT ROAD SANT NAGAR BURARI DELHI-110084	1800-102-4919
33	Dadar & Nagar Haveli	Greeniva Recycler Pvt. Ltd., Survey no 225/3/2 H. no. 88, Zhariamora Dadra, silvassa, Dadra & Nagar Haveli 396193	1800-102-4919
34	Daman & Due	Greeniva Recycler Pvt. Ltd., Survey no 23/4, opp mohangaon phatak N.H no 8, Tal- Umber gaon Dist- Valsad 396195 1800-102-4919	1800-102-4919
35	Pondicherry	Greeniva Recycler Pvt. Ltd., no 111/3, pondicherry 605010	1800-102-4919
36	Chandigarh	Greeniva Recycler Pvt. Ltd., 34/1 V.P.O Raipur Kalan, Chandigarh 160102	1800-102-4919
37	Goa	Greeniva Recycler Pvt. Ltd., C/o- Group Tenplus, Abreovaddo, Saligao, Bardez, Goa- 403521	1800-102-4919