Refund and Cancellation Policy

At Senses Electronics Pvt. Ltd., we strive to ensure customer satisfaction with every product we deliver. However, if you are not entirely satisfied with your purchase, we’re here to help.

Refund Policy

  • We accept returns and offer refunds if the product is returned within 15 days of delivery.
  • To be eligible for a refund, the product must be in its original condition, unused, and with all original packaging and accessories intact.
  • Once we receive and inspect the returned item, we will notify you of the status of your refund.
  • If approved, the refund will be processed to your original method of payment within 7–10 business days.

     

Return Process

  1. To initiate a return, please contact our support team at [email protected].
  2. Kindly provide your order number, reason for return, and supporting images (if applicable).
  3. Our team will guide you through the return shipping process.

     

Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order, provided they haven’t already been shipped.
  • To cancel your order, please contact us immediately at [email protected] or call +91 7066840505.

     

Contact Us

If you have any questions about our refund and cancellation policy, feel free to reach out to us:

Senses Electronics Pvt. Ltd.
M No. 818, At Post Bhugaon, Tal Mulshi,
Pune 412108, Maharashtra, India
📞 Phone: +91 7066840505
📧 Email: [email protected]